Refunds & Cancellations

Last updated: January 5, 2026

Policy

• Refund requests are accepted within 7 days of purchase for accounts with limited usage.
• Accounts with substantial transcription usage may not be eligible.
• Abuse, fraud, or policy violations are not eligible for refunds.
• Subscriptions renew automatically; you can cancel anytime and keep access until the end of the period.

How to request

• Send a support request with your account email and purchase date.
• We will confirm eligibility based on usage and process the refund if applicable.

Partial refunds

• Upgrades/downgrades are prorated when possible; otherwise the new plan starts next cycle.

Contact

• Support form: tinitext.com/support